Policy + Pricing
Once your order has been placed, you will receive an order confirmation email. Once your item has shipped, you will receive a shipping confirmation email with tracking number.
*For local pickup, you will receive an email with instructions and directions once your order is ready.
Shipping & Delivery
Please note, typical turnaround time is 3-4 weeks, design dependent.
We offer FREE local pick up in Kansas City. Choose Local Pickup at checkout.
Please note: Delivery time does not include the initial 24-hour processing window. Delivery time is business days which does not include Saturdays, Sundays or any major holidays.
Return Policy: Please make sure and proofread all spelling and order details before checking out. Due to the nature of personalized goods, all sales on items are final.
Customer provided items:
We are happy to personalize your items for you and can send our process and pricing sheet upon request.
Production time is generally 4-6 weeks from the time of order. Please contact us to see if we can accommodate your deadline.
- One-week turnaround time is double the listed embroidery price
- 24-hour turnaround is triple for items